Partner kit: How to communicate the change from Maventa to Inexchange to your customers
In this article, we have combined helpful information for you on how to communicate Maventa’s brand change to Inexchange to your customers. You can also find the link to download Inexchange logo’s, if you need to use them in any of your materials.
What is happening with the Maventa brand?
Maventa Oy, Inexchange AB, mySupply ApS, and efacto A/S are joining forces on 1 October, 2026, to create one of Europe’s leading e-invoicing companies. The Finnish Peppol and EDI provider OWS will also become part of the merged company. The company will operate under the name Inexchange. The legal entity of Maventa Oy will remain under the same organisation number and continues to serve as Inexchange’s Finnish entity. Thus there are no changes needed or made to contracts, terms and conditions, or invoicing.
What changes on 1 October 2026?
From 1 October 2026, we will continue to market and sell our services under the Inexchange brand. That means that our marketing websites at maventa.com and maventa.fi will be shut down and redirected to Inexchange.com. We will make sure that links you might be using in your materials will still have a destination on the website. You will also start to see the Inexchange name and logo in emails from us.
What doesn’t change on 1 October 2026?
Other rebranding efforts will happen in phases, and that means that the Maventa brand is still visible in multiple places for now: contracts, our support pages and portal, API documentation, and registration and UI are all still branded as Maventa and won’t change to Inexchange on 1 October. All of these can be accessed via the same URLs before.
Combining our resources and platforms in support and product management takes a longer time, and we will make sure to inform our partners in advance before these assets or materials will be rebranded or redirected elsewhere.
When do I need to make changes to customer-facing materials?
As many of our customer facing materials are not being rebranded for the initial launch, we do not expect you to make changes for 1 October either. We would however appreciate it if you could take the rebranding into consideration during the rest of 2026.
Change logos and names from Maventa to Inexchange
You can start changing Maventa logos and mentions to Inexchange from 1 October 2026 onwards.
Change links and URLs, when it becomes necessary
All links and URLs you currently have in your materials will still have an end destination going forward, so there’s no rush to change anything. If and when there are changes to important URLs (e.g. registration flow, API documentation, support portal), we will inform you well in advance, so you have time to make the necessary changes.
How can I communicate this change to my customers?
Here’s an example text you can copy and paste to your customers. Feel free to make additional changes to your own tone-of-voice, if needed:
“Our e-invoicing partner Maventa is rebranding to Inexchange. This follows their merger with three other Visma-owned e-invoicing providers. With this change you may notice updated branding and the new company name, but the level of service you’ve come to expect will remain the same. There will be no changes or interruptions to our e-invoicing services or their terms & conditions.”
Let us know if you need any further information or assistance in informing about this change to your customers. We will forward your requests to our marketing team, who are more than happy to help!
How does support in e-invoicing and Maventa-related topics work going forward?
Our support operations continue in the same model as before: your support team should act as the 1st line of support towards your customers, and Maventa support team continues to help our partners directly. We ask you kindly to not forward any customers to the Inexchange support.
Maventa support pages and portal will continue to exist in this familiar address and format for now. Rebranding is happening in phases, and we want to make sure we can provide our partners and customers with excellent service throughout the change. We will let you know in advance before anything changes.
Inexchange logos
If you are currently using the Maventa logo in your materials, we encourage you to change it to the Inexchange logo as you are updating the materials. If you need any other materials, or help from us, let us know. We will forward your requests to our marketing team, who are more than happy to help!
Link to download Inexchange logos