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Mass print service

This support article guides you through the setup and use of Maventa's Mass Print Service, which allows you to send PDF materials as paper mail. In these instructions, you will find guidance on service activation and login, technical requirements for materials, and a step-by-step guide to sending letters and tracking delivery schedules.

What is the mass print service?

The Mass Print Service is an additional service from Maventa that allows you to send PDF format materials as paper mail both domestically and abroad. The service is ideally suited for mailing items such as invoices, direct debit notifications, announcements, or payslips.

Please note the separation of services: The Mass Print Service operates independently from Maventa's other services. Consequently, materials sent via this service will not appear in Maventa's standard invoice tracking list. Instead, they are monitored and managed exclusively through the Mass Print Service's own portal.

Technical Requirements for Materials

To ensure successful processing of your materials, please adhere to the following technical instructions:

File Format and Compression

  • ZIP Packaging: Materials must be sent as a compressed ZIP-file. A single ZIP-file  can contain multiple PDF files.

  • One Letter per PDF: Each separate letter must be its own individual PDF file inside the ZIP package.

  • Page Size and Orientation: The recommended page size is A4 (210 x 297 mm), and the page orientation must be portrait.

  • Printing Method: Files sent through the Mass Print Service are always printed and forwarded as single-sided pages.

Envelope Allocation by Page Count

Letters to be mailed are automatically allocated to envelopes according to the following breakdown (per PDF file):

  • 1–9 pages: C5 envelope
  • 10–60 pages: C4 envelope
  • Over 60 pages (61+): C4 envelope

Before sending your materials, always ensure that the PDF files comply with the official design guidelines (for example, the positioning of address fields). More detailed instructions can be found here.

Setting up the Mass Print Service

Activating the Service

Activating the Mass Print Service is free of charge. You can activate the service in two ways:

  1. Directly through your billing software (if your software supports this feature).
  2. By contacting Maventa Customer Support.

💡 Detailed activation instructions can also be found in our documentation here.

Logging into the Service

Once the Mass Print Service is activated, you can access and log into the service portal via two different routes:

  • Through your own billing software, or
  • Via the Maventa user interface at secure.maventa.com

Route via the Maventa user interface:

  1. Log into Maventa.
  2. Go to the Dashboard page.
  3. You will find a direct login link in the quick links on the left-hand side under "Mass Print Service".

If you are unable to log into the Mass Print Service or require assistance with the setup, please contact customer support.

You can submit a support request directly using the Maventa Support Request Form.

In the main view of the service's home page, you can send materials, adjust settings, and change the password used for the service. You can change your password for the Mass Print Service in the "Change password" section.

Important Considerations Regarding Login and User Credentials

Old Maventa Credentials

  • Credentials created before October 2020: If your Maventa credentials were created before October 2020, the password for the Mass Print Service is likely your original, old Maventa password.

Managing multiple company accounts (Restrictions)

If you manage multiple companies in Maventa, please note the following rules regarding user credentials:

  • If you wish to use the Mass Print Service for several different companies, a unique, separate user credential (email address) that has not yet been registered to the Bulk Printing Service must be defined for each company account.

⚠️ A single user credential can only be linked to one Bulk Printing Service account.

 Delivery Schedules and Distribution

The scheduling of the Mass Print Service is automated to ensure that materials reach recipients as quickly as possible.

  • Sending Deadline: PDF materials that arrive at the Mass Print Service before 24:00 (midnight) will proceed to printing during that same night.
  • Mailing: Letters printed overnight are handed over for distribution the following working morning.

Distribution Companies and Delivery Times

Maventa's printing service provider uses two distribution companies to deliver letters:

  • Posti
  • Jakeluyhtiö Suomi Oy (JYS)

📅 Please note the distribution time: Delivery time depends on the selected letter class. There are two options available for Finnish companies sending domestic mail: Priority and Economy. You can check the detailed and up-to-date delivery schedules directly on the respective distribution company's own website.

 Instructions for Sending PDF Materials

Follow these steps when you want to send materials via the Mass Print Service:

Step 1: Log into the service

  1. Log into your Maventa account.
  2. Select Dashboard from the top bar.
  3. Select Mass Print Service from the quick links on the left-hand side. The page will open in a new tab at the address payslip.maventa.com/login
  4. Log in using the same credentials as Maventa (or your separately created credentials).

Step 2: Send the materials

  1. Ensure that your file is ZIP-compressed and contains PDF files (one letter per PDF file).
  2. Go to the upload page and select the desired ZIP-file from your computer.
  3. Select the required settings:
  • Colour printing (yes/no)
  • Letter class: Economy or Priority (domestic shipments)
  1. Click Send. An OK message will appear on the screen once the transmission is successful.

Step 3: Track the status of the shipment

  1. You can return to the shipment list by clicking "Back to listing". Here you can view all sent files and their current status.
  2. Once the printing service has printed your letters, you will receive an automatic confirmation email.

The service provider is not responsible for the delivery of letters whose layout or