30.04.2026 - Important information for Maventa scan service users in Finland
Maventa is taking into use a new scan service provider for Finnish customers.
What is changing and why?
Maventa will change its invoice scanning service provider in Finland, moving from Crediflow to InExchange Factorum AB during spring - autumn 2026. This change applies to the Finnish Scan Network solution, which is the default invoice scanning service activated via Maventa.
The update is part of our ongoing effort to deliver a more consistent, high-quality service and unify scanning services across markets. This transition comes as Crediflow has informed us that they are closing down the former Azets Document Solutions service. While replacing it with Crediflow’s own services would require building an entirely new integration, choosing InExchange’s scan solution allows us to leverage a system that is already successfully used in other countries. This change enables us to bring the same proven and reliable setup to Finland seamlessly.
⚠️ It is important to inform suppliers of the new address. The transition happens in steps and the old email addresses will remain operational, allowing invoice senders to continue using them if needed.
The transition will be carried out in a controlled and gradual manner by Maventa. Invoice processing will be moved to InExchange step by step, and there will be no interruptions in processing.
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Email traffic: Maventa is able to route messages sent to the old addresses to the new ones, so the email addresses will continue to function in parallel even long after the Crediflow connection has been closed.
💡 We have completed a thorough review of our scanning service and can confirm that all current email addresses will remain active. You do not need to make any updates, as the older kollektor.fi domain will continue to function alongside scan.maventa.com. Customers and partners are free to utilize either domain moving forward.
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Postal traffic: Cannot be managed by Maventa, which means the old postal scanning addresses will stop working on September 30, 2026. It is important that the new addresses are communicated to invoice senders well in advance of this date.
How will the change happen?
- Starting from week 22, all new scan accounts will be opened with InExchange’s solution. After this point, new Crediflow accounts will no longer be created.
- After that, we will begin opening InExchange accounts for Finnish companies that already have Crediflow accounts, enabling parallel usage during the transition period. The opening of all existing accounts is expected to be completed around mid-June.
- Once all InExchange accounts have been opened, Maventa will send a separate notification confirming that the new scanning addresses are available. For some customers, the new addresses may become visible earlier. Once the addresses are visible in the user interface or via the API, they are active and can already be shared with invoice suppliers.
📌 Please note that Maventa will not send a separate notification with the new addresses to each individual customer.
- It is important to note that the Crediflow postal scanning addresses will stop working at the end of September (30.9.2026).
- Any letters sent to the old postal scanning address after it has been closed will be returned to the sender. For faster and more reliable invoice delivery, we strongly encourage switching to the email scanning address instead of sending invoices by post.
📌 By the end of September, Crediflow will be permanently closed, and InExchange will become the default Scan Network provider for Finnish invoices.
Scanning addresses
During the transition period, Finnish companies will have two valid scanning addresses which can be used in parallel. Once the InExchange service has been opened for a customer, the new address will be the one shown in the Maventa UI and returned via the API.
| Scan provider | Email address | Postal address | Validity |
| Crediflow (existing) | invoice-BID@kollektor.fi | Company name, Scan ID, PL 100, 80020 Kollektor | Email: Indefinitely Postal: until 30.9.2026 |
| InExchange (new) | FI-BID@scan.maventa.com | Company name, AIFIXXXX (XXXX = customer number assignment to the company), P.O. Box 110, 01301 VANTAA | In use from June onwards, once the addresses are visible in the user interface or via the API. |
What we recommend to do
When opening InExchange accounts, Maventa will use the same company and return address details that are currently used with Crediflow. To ensure a smooth transition, we ask you to check that the following information is up to date:
- The company’s postal address
- The scan account details (return address information)
You can access the update sections using these paths:
Postal address: Settings > Company settings > Postal address
Return address (Scanning service): Settings > Invoice settings > Receiving invoices > Scan network > Return Address
📌 If the information is not correct, the InExchange account cannot be opened for the company. We will contact you separately if we identify customers whose details need to be updated.