11.09.2026 - Kivra’s digital mail service is replaced by Posti's OmaPosti in Finland on 15th of October 2026

Kivra’s digital mail service in Finland is transferring to Posti as a result of a corporate restructuring. Following this change, consumer digital mail traffic will in future be routed to Posti’s OmaPosti service instead of Kivra.

Important dates and timeline

• 15 October 2026 – Maventa’s digital mail traffic transitions to OmaPosti
  Maventa will transfer digital mail traffic to the OmaPosti service. If a consumer does not yet use OmaPosti, messages will be temporarily routed to Kivra until 31 October 2026.
• 31 October 2026 – Delivery of messages to Kivra ends
  The delivery of new messages to Kivra will cease completely by Posti. After this, all Maventa digital mail will be delivered to OmaPosti.
• 1 December 2026 – Kivra service closes
  Kivra’s current service will close to consumers. Messages already in Kivra will remain readable until the service closes.
• 1 March 2027 – Print service lookup will be removed
  The OmaPosti lookup carried out by the print service provider will be decommissioned. After this date, all OmaPosti deliveries will only go through Maventa, so traffic should be transferred to the Maventa connection before the deadline.

Effects on sending and interfaces

Sending invoices and letters via Maventa will continue as normal. Maventa and Posti are responsible for the technical implementation, and the change does not require major system modifications from senders.

Why more invoices might reach OmaPosti since 15 October 2026

Since 15 October 2026, more consumer invoices have been delivered to OmaPosti instead of email or paper. This is not caused by a change in routing. The digital mailbox route has always been part of Maventa's e-invoice routes, and it previously delivered to Kivra. When Posti acquired Kivra's digital mail business, the same route switched to OmaPosti.

Delivery channels for Finnish consumer invoices are attempted in the same order as before:

1. E-invoice or direct payment
2. Digital mailbox (now OmaPosti, previously Kivra)
3. Email
4. Print

The difference is in how widely the service is used. Kivra had few users in Finland, so most invoices skipped the digital mailbox and continued to email or print. OmaPosti is considerably more widely used, and as a result, many of the same invoices might now reach a digital mailbox.

Delivery is based on the consumer's own choice. An invoice is delivered to OmaPosti only if the consumer has activated the service. This is why the digital mailbox comes before email: the consumer has chosen to receive mail there, the account is tied to a verified identity, and the invoice can be paid directly in the app. Consumers who do not want to receive a particular company’s invoices in OmaPosti can block that sender in the OmaPosti app.

An individual invoice can be excluded from OmaPosti in the API. Detailed technical specifications and instructions can be found in the documentation: Consumer Invoicing (Finland) - Digital mailbox.

Important notes regarding direct print integrations for consumer invoices

If your current integration routes consumer invoices directly to a print service, the traffic routing should be adjusted slightly if you want invoices and letters to be directed to OmaPosti in the future.

From 15 October 2026, an invoice can end up in a consumer’s OmaPosti via two different routes:

1. Via Maventa’s own connection as an electronic route (Recommended method)
2. Via the print service provider’s lookup just before printing

Why should traffic be moved to the Maventa connection?

The lookup passing through the print service provider will be decommissioned on 1 March 2027. In addition, the print service route has the following limitations:

• The route does not return delivery information to the sender.
• The invoice is charged according to the paper letter price list.

It is recommended to transfer all digital mail traffic to Maventa’s own connection well ahead of the deadline.

Kind regards
Maventa Customer Care