Print Service

• Activating the print service

• Sending invoices to the print service

• Forcing invoice to the print service

•        Sending attachements

•        Color printing for paper invoices

•        Using your own PDF - images with print service

•        Invoice sending fails with error: 'Printing service is not available.'

   

Activating the print service

The print service can be activated by logging in to your Maventa-account and going to Invoice settings > Sending invoices and choosing Enable print service. Print service integration documentation can be found here.
Select either “Economy” or “Priority” as the letter class, and choose whether prints are in color or black and white.
All prints are double sided.

Activation will take some time since requests are confirmed manually. Bear this in mind especially if switching the service on outside regular business hours.

Sending Invoices to the Print Service

Invoices are always printed double-sided. Invoices are transferred from Maventa for printing during the upcoming night and are then distributed by mail the following business day. Delivery time depends on the selected letter class (note: applies only to international mail shipments).

All files must be in PDF format to print correctly. This means the file cannot contain dynamic components, and all fonts, images, and other elements must be included in the file. The customer should test the PDF files (all font versions, images, etc.) to ensure they can be processed. If the PDF includes graphics like logos, charts, and other images, they must be of good quality.

Keep the top and right margins empty

• Do not send invoice images or attachments with black/dark backgrounds.
• All fonts must be embedded (either as a subset or complete).
• All images should have a resolution of 250-300 dpi. A higher resolution provides little to no quality benefit. A lower resolution results in poor quality.
• Text should be stored as text (not as bitmap).
• The recommended size per page is 1024 KB, and smaller is better.
• For black/white printing: Use 2-bit colors (only black and white), not grayscale.
• For color printing: Black text should be black, not four-color.
• For color printing: All colors should be CMYK colors.

Forcing invoice to the print service

If you want to force the customer's invoice to Maventas print service, you must replace the e-invoice address with the word PRINT. In this case, the invoice will be sent to the recipient in question by post, even if the recipient has an e-invoice address in Maventa.

For TEAPPS, the correct field is <NET_SERVICE_ID> PRINT </NET_SERVICE_ID>. Integration guide can be found here.

Sending attachements

You can activate the sending of attachments via the print service from Settings > Invoice settings > Send invoices > Print service > Allow printing of attachments 

Please note that an invoice can contain a maximum of 3 separate attachments, 4 files in total, including the invoice image. The maximum size of PDF files is 50 MB per attachment, for a total of 110 pages.

If any of the above requirements are exceeded, no attachments will be sent with the invoice. However, we will notify you by email if the requirements are exceeded.

Colour printing for paper invoices