For a software provider, invoicing is a critical function. But what if you could automate it entirely, even directly within your highly customisable software? That's exactly what Koho, a user-centric software with over 13,000 users, set out to do.
Always evolving based on customer feedback, Koho now supports over 270 different use cases, making it incredibly versatile. To empower their users to send invoices directly from Koho, eliminating the need to re-enter data into external financial management software, Koho Sales forged a partnership with Maventa ten years ago.
Three pillars of a good partnership: collaboration, ease-of-use, and top-tier API solution
Since Koho's inception, Koho Sales and Maventa have built a successful partnership. Teemu Ilkka, Senior Sales Manager at Koho Sales, points to three key elements that have driven this collaboration:
- The quality of the collaboration practices
- Maventa’s ease of implementation
- The ease-of-use of the Maventa API itself
"We chose Maventa initially because of their outstanding collaboration practices, Ilkka elaborates. "In our line of work, seamless software interfaces are crucial, and maintaining clear communication with our partners is vital. Our experience with Maventa's team has been nothing short of excellent."
Maventa's ease of integration was also a core deciding factor during Koho's early development. Speed of deployment was paramount in those early stages of business. "The interface is built through a single API, which means it’s very simple and easy to use," Ilkka explains. "Essentially, we just insert the API-key we got from Maventa into the Koho system, and then we use it to tweak the settings to activate the features we want active."
Over their decade-long collaboration, Ilkka notes a complete absence of incidents or issues. He particularly praises the simplicity and adaptability of Maventa’s solution for individual customer needs:
But what matters the most? User experience.
Seamless integration isn't just a technical must-have; it's about creating a cohesive user experience.
"Our customers might not even see Maventa on a daily basis. They’re just using Koho. Koho automatically creates their invoice data, they press a button, and it’s sent," Ilkka says. "Maventa is so well integrated into our system that the only place where our customers can see Maventa is as a sidenote in the final invoice."
Ilkka emphasises the vital role of automation between Koho and Maventa, which makes the entire invoicing process effortless for their users. "With Maventa, we can get rid of all manual and unnecessary keystrokes in our system. Our user doesn't have to input their invoice data into another system. Instead, we can offer a holistic service in which invoices – whether in paper, email, or electronic format – are simply sent for them."
Peace-of-mind: Invoicing that always works in the background
Relying on Maventa as their e-invoicing partner lets Koho focus on developing their core business, while being fully confident that their invoicing will always work.
“With Maventa, we stay up to date with the latest progress in the invoicing field. Since we don’t have to maintain it ourselves, and can instead rely on Maventa’s expertise, we ensure we are always offering the best possible service. We can also be 100% certain our invoicing works, all the time.”
One of Koho’s fundamental strengths lies in quickly recognising and adapting to user needs. Ilkka has been pleased to find that Maventa shares Koho’s dedication to fast and continuous solution development, making them a perfect match for Koho: "Our development happens in days and weeks, not months and years. It’s easy to work together with a like-minded partner and keep developing our overarching software offering together."
After ten years of close collaboration, Koho and Maventa are excited for many more years of their seamless partnership.
"I can’t recommend Maventa enough. We’re also in the software business, so we know the good ones when we see them," Ilkka concludes. "For my own part, I can guarantee that the collaboration with Maventa is open, clear, and easy. Maventa is the best option on the market at the moment."
Koho Sales develops a cloud-based Professional Service Automation (PSA) software named Koho. Koho makes the managing of client-facing work more efficient, so that users can focus on their core work. Koho Sales is a Nordic provider that further provides local integrations in Sweden, Finland, and Norway.
Headquarters
Helsinki, Finland
Industry
PSA, SaaS
